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7-Day Return & Replacement Policy
Transparent, hassle-free replacement and customer protection guarantee.
7-Day Replacement Guarantee
Covers manufacturing defects, transit damage, or wrong size/color.
1. Eligibility Conditions
- The item must be reported within 7 calendar days of delivery.
- Original packaging, barcode tags, accessories, and warranty cards must be intact.
- Electronics and appliances must not exhibit unauthorized physical tampering.
2. Refund Timeline via MFS / Bank
Once our quality assurance team receives and inspects the returned parcel, refunds are processed within 24 to 48 hours directly to your original bKash, Nagad, or Bank account.
Need to initiate a return?Contact Support Desk